Current Residents
As a resident, we hope you enjoy your tenancy with the Walla Walla Housing Authority. We strive to provide you valuable and accessible information. The following are a list of frequently asked questions:
When is my rent due?
Rent is due by the first of every month. A $30.00 late fee will be assessed to the resident's account if rent is received after the fifth of the month.
How do I pay my rent or other charges?
All payments must be paid by check or money order and made payable to "WWHA". WE DO NOT ACCEPT CASH. When using the drop-box at the office, please place your payment in a sealed envelope with your name, address, and apartment number clearly printed on it. If your information is not written on your check or money order, please hand write your name, address, and apartment number clearly on it.
Where do I pay my rent?
Rent can be paid at or mailed to the Walla Walla Housing Authority office at 501 Cayuse Street, Walla Walla, Washington 99362. The office is equipped with an after-hours secure drop-box that payments can also be placed in. This drop-box is located to the left of the office front entrance doors.
What do I do if something in my home or apartment needs to be repaired?
You will need to call the Walla Walla Housing Authority's main office at 509-527-4542 and dial zero to request a maintenance work order. Be patient as your call is routed through our telephone system. Please be prepared to give your name, address, apartment number, telephone number, and a complete list of items needing repair. The front desk will put in a work order for you at this time. Please note that our maintenance team will get to your work order as fast as they can, but emergencies will be given priority.
For an after-hours maintenance emergency, call 509-527-4542 and dial extension 1400. Non-emergency work orders have to be placed during our office hours of 8 a.m. to 5 p.m. Monday through Friday.
Schedule of Maintenance Charges - effective 05/01/2023
Who do I contact if I have other questions?
Walla Walla Housing Authority's Property Management Division is here to help with all your questions. In-person meetings are by appointment only.
Jessica Jewett Property Operations Manager 509-522-7817 JessicaJ@wallawallaha.org
Anita Aguero Property Specialist 509-522-7812 Anita A@wallawallaha.org, si habla espanol
Patti Frison Property Specialist 509-233-7416 PattiF@wallawallaha.org
Michael Henry Property Specialist 509-527-4610 MichaelH@wallawallaha.org